What Data We Collect and Why We Hold It
When you open an account on sirga11, we collect the details you submit during registration — your name, email address, phone number and chosen payment method. If you deposit using DANA, OVO or GoPay, we record the transaction reference, wallet identifier and amount so we can
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match payments to your account accurately. We also collect device data — browser type, operating system, screen resolution and session timestamps — to keep your account secure across phone and desktop. This helps us detect unusual login patterns; for example, if your account is accessed from
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a device you have never used before, we flag it for verification. We do not store your DANA, OVO or GoPay PIN or full wallet credentials — those stay within your e-wallet app. Usage data, including which sections of the platform you browse and how long
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sessions last, is used to improve the service. All data is held only as long as your account remains active or as required by applicable law. You may request deletion of non-essential data at any time by contacting our support team. Access to and use of
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our platform depends on local law and eligible regions in Indonesia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.